Rental support
on autopilot
FixFlow handles tenant repair requests 24/7 via Telegram and WhatsApp — triages urgency, routes to the right specialist, and keeps your team in the loop.
How it works
Tenant messages
Tenant sends a message on Telegram or WhatsApp in their language — text, photo, or voice note.
AI triage
FixFlow identifies the issue category, urgency, and required specialist. It asks follow-up questions if needed.
Agent notified
Your team receives a structured alert and can reply directly through the bot — all messages translated automatically.
What's included
English, Spanish, Russian, Ukrainian, Portuguese, Arabic — auto-detected.
Telegram and WhatsApp Business Cloud, same experience.
10 issue categories with specialist routing (plumber, electrician, locksmith…).
Water leaks, gas, and safety issues flagged immediately.
Photos uploaded to cloud storage, voice notes transcribed by AI.
Two-way translated conversation between tenant and agent in the same thread.
Tenants informed about response times when office is closed.
Every case saved to Google Sheets + CRM (Rentger) integration.
Browser-based case overview with filters and file access.
Ready to automate support?
Get in touch — setup takes one day.
Contact us